the maintenance person, chris, was professional, neat and speedy in the task he was doing in our room with replacing the light. the front staff was polite and professional.
Josette
2024年9月
The location allowed easy access to shopping,dining , and especially historic sites. Staff was friendly and helpful especially the assistant general manager, Tapree Turner. Ms. Turner provided locations for dining as well shopping. She provided items that were missing from my room. Breakfast had choices and food was hot and tasty.
Theresa
2023年11月
Suites are spacious, with kitchenette, and extra sofa bed. Pillows and linens are soft and clean. Breakfast is the best I've had in a while, with waffle, pancake, and hot oatmeal stations, scrambled eggs, sausage, skillet potatoes, etc. There's even a taco station with salsa, cheese, and chopped green onions. The kitchen lady is always checking to replenish.
Luis
2024年1月
Reynolds
2025年1月
The reception when I arrived was warm, friendly, personable and professional. It only took a few minutes, and since I had been traveling most of the night, I needed to get some sleep. The room was quiet, clean and spacious and the bed comfortable. The bathroom was also clean and stocked with plenty of towels and other bath accessories. I also liked that the hotel is right across the street from Barracks Road Shopping Center.
Smallman
2024年4月
I had recently had hip surgery and requested an Assessable room. We got a two bedroom suite, with a living room and kitchenette, and three TVs. It was a great room.
Julie
2024年6月
Room set up ,friendly check in
Glenda
2023年8月
Our team was there for a tournament. Having a restful night and having everything go as smoothly as possible were important. Sonesta offered that. Staff was accommodating and helpful. The rooms were clean and in perfect condition. Breakfast was fine. It's an easy walk to shops/eateries at Barrack. We could even walk to main part of UVA campus (which was a plus when the roads were blocked for an event).
Thuy
2023年3月
The location was everything for us. It was close to our daughters apartment so she could walk to us. It was also walking distance to UVA campus and a great strip mall. We were upgraded to a 2 room suite and it was everything we needed. I was able to cook a full meal and the room came with every cooking utensil I needed. Will be staying here as long as my daughter is in UVA.
Nicole
2022年4月
The Location was excellent, the front desk staff was very pleasant, friendly, courteous and helpful. I was very comfortable
Cherryl
2023年12月